topic Xbox GPU in Gaming

Xbox GPU

Charlotteyyy — Wed, 28 Dec 2022 16:23:24 GMT

About 2 weeks ago I purchased the Xbox through add to plan with 2 years game pass ultimate, I was sent the text the day it arrived to activate, I followed the steps (entering the phone number then the authorisation code) and it kept saying they were having technical difficulties and this has happened every day for 2 weeks and I still can’t link the game pass to Microsoft account as I can’t get pass this first stage.I looked in the forum and seen about texting GPU to 150 and that didn’t work either.

the text EE sent two weeks ago was saying it was ready to add etc.

Re: Xbox GPU

Katie_B — Thu, 29 Dec 2022 08:33:02 GMT

Hello @Charlotteyyy.

Welcome back to the community.

Have you been able to report this to our customer care team?

Speak soon,

Katie

Re: Xbox GPU

Charlotteyyy — Fri, 30 Dec 2022 08:59:30 GMT

Whenever I try calling it puts me through to use the visual menu which doesn’t help and if I wait on the phone I’m there close to an hour, I don’t have that kind of time to be waiting.

thanks

Re: Xbox GPU

Katie_B — Fri, 30 Dec 2022 09:27:42 GMT

Hi @Charlotteyyy.

I am sorry to hear this, I appreciate how frustrating this may be.

We don't have account access here on the community, as soon as an agent is available you will be connected.

Katie

Re: Xbox GPU

BenW1979 — Sat, 04 Mar 2023 00:09:06 GMT

Hiya I am trying to connect but getting the same issues as you, did you manage to sort it? I text GPU to 150 as you said in your first post and got the following

Hi from EE. Due to huge demand for the Gaming Unleashed bundle we're unable to process your request at the moment. Sorry about that.
The Xbox Game Pass Ultimate and your Razer Kishi controller offer will be available again very soon so please keep checking back over the next week.

thanks 😊

Re: Xbox GPU

Christopher_G — Sat, 04 Mar 2023 08:04:41 GMT

Hi @BenW1979

How long ago did you try this? Could you give it another try this morning please?

Chris

Re: Xbox GPU

Kimhargreaves — Sat, 29 Jul 2023 17:28:21 GMT

Hi its is saying xbox gpu addon is already activated so how do i please use it on my xbox thankyou.

Re: Xbox GPU

Katie_B — Sun, 30 Jul 2023 12:28:32 GMT

Hello @Kimhargreaves.

Did you set up the Game Pass through a link that was sent?

I believe you will need to link with your Microsoft Account.

Katie