My EE 5GEE Wifi

moeab217 — Thu, 03 Nov 2022 00:54:37 GMT

Hello,

My EE 5Gee wifi is having issues whilst im gaming, i play call of duty warzone, and the ping goes up to 100 and then down to 30 and then 300 and then down to 30, is there a problem with the fibre at my area? i cannot play properly at all, im very stressed about this situation can someone help me please?

ive tried every solution, i factory reset the device, i rest the device and done many issues, nothing seems to work

something that came to my mind, is that the issue is with the Cable that comes with the device? every time i take it off the device the ping lowers but when i put it on it doesnt lower, its a portable device, is there something wrong with the cable?

i dont want to change providers i just want to know if there's an solution regarding this so i can game properly without any of the stress

thankyou

Re: My EE 5GEE Wifi

James_B — Thu, 03 Nov 2022 10:32:43 GMT

Hi @moeab217,

Welcome to the EE Community. 🙂

Our Technical Support Team will be happy to look into this issue if you get in touch.

Thanks

James

Re: My EE 5GEE Wifi

XRaySpeX — Thu, 03 Nov 2022 14:22:08 GMT

You're not using Fibre in your area when you're using a mobile router. You're using the mobile network.

topic Re: My EE 5GEE Wifi in Gaming

My EE 5GEE Wifi

Re: My EE 5GEE Wifi

Re: My EE 5GEE Wifi