Xbox gamepass linked to wrong xbox account

entwisi — Wed, 04 May 2022 11:35:32 GMT

So I have my main microsoft account linked to my PC login etc (name@domain.co.uk ) which uses the same email account i use in EE for my login/account. On Xbox though i have a seperate email account (games@domain.co.uk) that we use for the Xbox itself. My gamepass subscription with EE was linked to the main microsoft account ( may have been me by mistake, cant recall ) .

How do i get the EE sub to point at the games@ account rather than my main one? we originally had gamepass directly on the games@ before I took out the EE subscription which I cancelled and now that account is saying I dont have a active subscription which is messing up games etc we were playing.

Thanks

Re: Xbox gamepass linked to wrong xbox account

James_B — Wed, 04 May 2022 13:27:21 GMT

Hi @entwisi,

Welcome to the EE Community. 🙂

Sorry, it isn't possible to switch your Game Pass Ultimate subscription from the Microsoft account you nominated when redeeming your subscription to a different account.

James

topic Re: Xbox gamepass linked to wrong xbox account in Gaming

Xbox gamepass linked to wrong xbox account

Re: Xbox gamepass linked to wrong xbox account