topic Re: Boots e-card in Offers & Add-ons

Boots e-card

Tpem — Fri, 23 Oct 2026 07:33:21 GMT

What is the secret code you need to get the £5 Boots card from EE Rewards?!

Re: Boots e-card

Mhutchinson78 — Fri, 23 Oct 2026 10:27:42 GMT

I had the same problem this morning - just tried the code again now and it’s worked and shown the card without asking for a code

Re: Boots e-card

Thecooks — Sat, 24 Oct 2026 17:30:05 GMT

I got the gift card but when I go to boots.com I can't find it?

Re: Boots e-card

Debbie_G — Sun, 25 Oct 2026 11:15:33 GMT

Hi @Thecooks.

Welcome to the community.

Sorry to hear you're having trouble locating the gift card.

Are you able to see the gift card within EE Rewards, but you're having trouble using it? Or are you unable to find the gift card itself?

Debbie

Re: Boots e-card

Thecooks — Sun, 25 Oct 2026 11:33:06 GMT

It is in my wallet but the code no longer works. Previous to that it showed I had claimed it and it looked like it went into my boots account but when I went to my boots account later it wasn't there?

Re: Boots e-card

Debbie_G — Sun, 25 Oct 2026 12:27:52 GMT

Thanks for getting back to us, @Thecooks.

If the gift card is still showing in your wallet, please ensure the code is entered exactly as shown. Where possible, try copying and pasting the code to make sure there are no spaces or gaps and that the characters are in the correct format.

You can find more information in the e-Gift Card section on our Understand EE One Up: rewards, offers and how it works Help page.

If you're still having trouble, please give our customer support team a call. They will help look into this further.

Debbie