https://community.ee.co.uk/t5/Offers-Add-ons/Re-Can-t-access-my-EE-Perks-account/m-p/1646457#M52426 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5069409">@Craig781</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />I have sent you a <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">private message</A> to take some details from you to help with your perk account.</P> <P>&nbsp;</P> <P>Alex</P> Sat, 17 Oct 2026 08:12:36 GMT Alex_H 2026-10-17T08:12:36Z https://community.ee.co.uk/t5/Offers-Add-ons/Re-Can-t-access-my-EE-Perks-account/m-p/1646426#M52425 <P>Hi, I too have the same issue. Won’t recognise my saved password. When I click forgotten password link, nothing gets sent to my email address. I’m due to renew my contract in a few days but have been unable to because I need a code at point of renewal. Three times once contacted customer services now and every time I’ve been told they’ll be in touch.&nbsp;</P> Sat, 17 Oct 2026 04:08:17 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Re-Can-t-access-my-EE-Perks-account/m-p/1646426#M52425 Craig781 2026-10-17T04:08:17Z https://community.ee.co.uk/t5/Offers-Add-ons/Re-Can-t-access-my-EE-Perks-account/m-p/1646457#M52426 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5069409">@Craig781</a></SPAN>,<BR /><BR />Welcome to the EE Community<BR /><BR />I have sent you a <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">private message</A> to take some details from you to help with your perk account.</P> <P>&nbsp;</P> <P>Alex</P> Sat, 17 Oct 2026 08:12:36 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Re-Can-t-access-my-EE-Perks-account/m-p/1646457#M52426 Alex_H 2026-10-17T08:12:36Z