https://community.ee.co.uk/t5/Offers-Add-ons/EE-perk-deactivated/m-p/1643519#M52388 <P>Hi,&nbsp;</P><P>my contract is up for renewal and I wish to use a ee perk code for my discount. However, despite being able to reset my password via my NHS email account. It woo t let me log in and stars my account is deactivated. Could you please either reactivate my account or wipe my details so I can re register please.&nbsp;</P> Thu, 01 Oct 2026 20:42:58 GMT Mstorey09 2026-10-01T20:42:58Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-perk-deactivated/m-p/1643519#M52388 <P>Hi,&nbsp;</P><P>my contract is up for renewal and I wish to use a ee perk code for my discount. However, despite being able to reset my password via my NHS email account. It woo t let me log in and stars my account is deactivated. Could you please either reactivate my account or wipe my details so I can re register please.&nbsp;</P> Thu, 01 Oct 2026 20:42:58 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perk-deactivated/m-p/1643519#M52388 Mstorey09 2026-10-01T20:42:58Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-perk-deactivated/m-p/1643623#M52389 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5062115">@Mstorey09</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>I've sent you over a <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">private message</A> to take some details to help with this.</P> <P>Michael</P> Fri, 02 Oct 2026 09:47:10 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-perk-deactivated/m-p/1643623#M52389 Michael_D 2026-10-02T09:47:10Z