topic Re: Pixel buds pro in Offers & Add-ons

Pixel buds pro

Blue_bird75 — Thu, 24 Sep 2026 14:44:18 GMT

I upgraded my phone to the Pixel 11 pro XL at the beginning of September, but still haven't received a message or code to claim my pixel buds pro for £1. I know the offer ends soon so I'm worried I'll miss out. Any help gratefully received. Thanks in advance.

Re: Pixel buds pro

Alex_H — Thu, 24 Sep 2026 17:01:10 GMT

Hi @Blue_bird75,

Thanks for visiting the EE Community

I see from your previous post your order was placed on 27th August, the code for the discounted £1 buds are sent out by text 14-30 days after your order. So it is still just within the timescale at the moment, give it a couple more days and if you have not recieved it please give us a call.

One of our guides will check your account to see if the code is there and if not then raise a webform for you for our team to get the code sent out to you.

Alex

Re: Pixel buds pro

Blue_bird75 — Thu, 24 Sep 2026 20:58:36 GMT

Thank you Alex!

Re: Pixel buds pro

EvitaR — Wed, 30 Sep 2026 14:05:33 GMT

Can I ask if you received your code yet? I ordered my phone on 30.August and waiting for the code.

Re: Pixel buds pro

garybs29 — Wed, 30 Sep 2026 14:31:12 GMT

Does this exclusion apply at all? - Excluding EE One plans and SIM Free. Maximum of one (1) Gift per Product purchased. EEID required to redeem offer.

Google Pixel Buds 2 Pro for £1 with Google Pixel 11, 11 Pro, 11 Pro XL or 11 Fold | Mobile Help | EE