topic Re: Unable to active apple one in Offers & Add-ons

Unable to active apple one

Chicken14 — Tue, 22 Sep 2026 09:52:22 GMT

Hey team,

I have apple one as part of my contract but when I tried to enable it using the link I received by text, it says that my number couldn’t be verified for this subscription.
I used both mobile data and WiFi and I don’t have any active VPN.

I tried to contact 150 with no success to get help on this.

Any advice please?

thanks

Re: Unable to active apple one

Alex_H — Tue, 22 Sep 2026 12:52:35 GMT

Hi @Chicken14,

Welcome to the EE Community

Does your number show correctly when you check it in Settings> Apps>Phone> My number?

Have you tried to activate it by going to Settings> Apple ID > Subscriptions> EE plan benefits?

Alex

Re: Unable to active apple one

Chicken14 — Wed, 23 Sep 2026 15:17:05 GMT

Hi @Alex_H ,

Oh thanks ! Going through the settings and then subscriptions worked.

Thanks again for your help.