topic Add-on not recognised by HBO Now app in Offers & Add-ons

Add-on not recognised by HBO Now app

davoee — Wed, 09 Sep 2026 18:03:28 GMT

I previously watched TNT Sports without a problem on the old Discovery app.

I’ve downloaded the HBO app and logged in using the same details.

Only way I can watch TNT is by purchasing a package on there but I already have the add-on.

I’ve read through various threads and of course have had no luck speaking to a human being.

Can anyone help in time for me to watch the Champions League tonight?

Thank you!

Re: Add-on not recognised by HBO Now app

Alex_H — Thu, 10 Sep 2026 07:46:59 GMT

Hi @davoee,

Thanks for visiting the EE Community

Are you able to activate your TNT Sports add-on via ee.co.uk/tntsports? If it does allow you then you should be able to follow the instructions there to get set back up on your HBOMax account.

If not please get in touch with our technical team as they will need to take a look into your account to help get it sorted.

Alex