topic Re: EE One Up - Switch 2 Deal in Offers & Add-ons

EE One Up - Switch 2 Deal

Zoso90 — Sun, 06 Sep 2026 14:55:11 GMT

I'm an EE One Up customer and have the £300 Nintendo Switch 2 exclusive offer, but it has gone out of stock while I was trying to purchase it. Will the promotional allocation be restocked?

Re: EE One Up - Switch 2 Deal

Zoso90 — Sun, 06 Sep 2026 15:31:28 GMT

I'm an EE One customer and was eligible for the £300 Switch 2 offer. I added the console to my basket while the offer was live, but when I tried to complete the purchase it showed as out of stock. I've now received an email from EE asking me to complete my order, but the console is still unavailable. Can you honour the £300 promotional price if stock becomes available?

Re: EE One Up - Switch 2 Deal

Northerner — Sun, 06 Sep 2026 15:39:43 GMT

Hi @Zoso90

You'll need to speak to EE CS on 150 about this question.

Thanks

Re: EE One Up - Switch 2 Deal

Zoso90 — Sun, 06 Sep 2026 15:53:45 GMT

What department do I need to speak to?

Thanks

Re: EE One Up - Switch 2 Deal

Zoso90 — Sun, 06 Sep 2026 16:34:32 GMT

Quick Update - I've been checking the app and looks like more stock has been allocated, so I've managed to place an order. Thank you