topic EE Perk Code not working in Offers & Add-ons

EE Perk Code not working

Stacieshep36 — Thu, 25 Jun 2026 15:31:49 GMT

Good afternoon, I am having trouble with my EE perk codes. I have generated 3 now and none are being accepted. Please can you help?

Re: EE Perk Code not working

Leanne_T — Thu, 25 Jun 2026 17:00:37 GMT

Hi @Stacieshep36

Thanks for coming to the community.

Is the plan you've selected already on offer or have a discount showing?

Which plan have you selected? If you can add a screenshot of the plan in your basket we can see if anything is showing that the perk code is not compatible with.

Speak soon 🙂

Leanne.

Re: EE Perk Code not working

Stacieshep36 — Thu, 25 Jun 2026 21:29:16 GMT

Hiya Leanne, this is the plan I’ve selected