Change EE Perk email

TheGoodOJ — Thu, 21 May 2026 07:43:53 GMT

Hi,

First and most importantly, I have moved trusts in the NHS and now have a different email for work. The old email address is locked out as is NHS policy.

I am having an issue with my EE Perk account. I have been using the 20% discount codes on my SIM package and am now in a position to get my own broadband deal but want to see if my 20% can be used on that too.

I have tried to log in with my email addresses, both personal and work, but neither is working. The reset email password emails are not being sent to my personal email.

I tried to re-register using my mobile number and my up-to-date work email address and the same personal email and it says that there is already an account with these details on the system.

I called customer support today and they have been unable to help me. Please can someone help me sort this out quite soon?

Re: Change EE Perk email

Ali_A — Thu, 21 May 2026 09:43:50 GMT

Hi @TheGoodOJ

I'd like to get you some help with this.
I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali

topic Change EE Perk email in Offers & Add-ons

Change EE Perk email

Re: Change EE Perk email