https://community.ee.co.uk/t5/Offers-Add-ons/Unable-to-login-to-EE-Perks/m-p/1616495#M51865 <HR /><P>I am unable to login to EE Perks. It says my account has been deactivated but I can't register as my details are already linked. I have called EE twice now, the first time I was told she would contact the Perks team for me which didn't happen and the second time I was given an email address employee.perks@ee.co.uk and told to email them. How stupid that if you don't log in at least once a year to perks they deactivate your account when most plans are for 2 years. How can I resolve this issue?</P> Mon, 04 May 2026 22:07:06 GMT DJ1967 2026-05-04T22:07:06Z https://community.ee.co.uk/t5/Offers-Add-ons/Unable-to-login-to-EE-Perks/m-p/1616495#M51865 <HR /><P>I am unable to login to EE Perks. It says my account has been deactivated but I can't register as my details are already linked. I have called EE twice now, the first time I was told she would contact the Perks team for me which didn't happen and the second time I was given an email address employee.perks@ee.co.uk and told to email them. How stupid that if you don't log in at least once a year to perks they deactivate your account when most plans are for 2 years. How can I resolve this issue?</P> Mon, 04 May 2026 22:07:06 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Unable-to-login-to-EE-Perks/m-p/1616495#M51865 DJ1967 2026-05-04T22:07:06Z https://community.ee.co.uk/t5/Offers-Add-ons/Unable-to-login-to-EE-Perks/m-p/1616516#M51866 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3155273">@DJ1967</a></SPAN>&nbsp;<BR />&nbsp;</P> <P>I'd like to get you some help with this.&nbsp;<BR />I'll send you private message. Please <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">check your inbox</A> and get back to me when you can.</P> <P><BR />Thanks</P> <P><BR />Ali</P> Tue, 05 May 2026 07:13:45 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Unable-to-login-to-EE-Perks/m-p/1616516#M51866 Ali_A 2026-05-05T07:13:45Z