topic Re: EE perks in Offers & Add-ons

EE perks

Cates81 — Wed, 18 Mar 2026 20:48:43 GMT

Hi, I am trying to upgrade my phone, and am trying to get my 20% off with my blue light card, but when I try to log in to my EE perks it states account deactivated. I have called 150 and nobody seems to be able to help me. Any help would be greatly appreciated!

Re: EE perks

Michael_D — Thu, 19 Mar 2026 08:28:51 GMT

Hi @Cates81

Welcome to the community.

I've sent you over a private message to take some details to help with this.

Michael

Re: EE perks

Ashleigh1902 — Tue, 21 Apr 2026 21:14:05 GMT

I am also having the same issue! I called 150 and I have been expecting a response from the tech team for the past 2 days but no luck yet.

Re: EE perks

Linzi_H — Wed, 22 Apr 2026 08:21:19 GMT

Hi @Ashleigh1902

I'd love to help out.

I'll send over a Private Message so I can take a few details.

Linzi