topic Re: EE perks not generating a code in Offers & Add-ons

EE perks not generating a code

keithsmithEMOBB — Wed, 08 Apr 2026 12:29:38 GMT

Hi,

I've seen many posts on this and I am finding the same issue: "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative".

The person in our company is not a perks rep, it would be some one in purchasing. They are none the wiser than me. Please can you contact me so that you can provide a code.

Regards

Keith

Re: EE perks not generating a code

Debbie_G — Wed, 08 Apr 2026 14:49:18 GMT

Hi @keithsmithEMOBB.

Welcome to the community.

I’ve popped you a private message so I can help you further.

Debbie

Re: EE perks not generating a code

Rrgfsdgg — Wed, 08 Apr 2026 15:38:23 GMT

I am having the same issue. Is this a known issue?

Re: EE perks not generating a code

Peter_W — Wed, 08 Apr 2026 16:13:40 GMT

Welcome to the Community, @Rrgfsdgg

I've just popped you over a private message so we can take a closer look into things, too.

Peter