EE Perks account deactivated

Drnotsostrange — Sun, 29 Mar 2026 11:34:20 GMT

I have had a EE Perks account for over 4 years and have successfully used discount codes before.

I am currently looking to get EE broadband and tried to access my Perks account but it showed that 'After 24 months of using the service we need you to revalidate by providing your company email address or employee ID card'

When I've tried to revalidate my account using my NHS email, it says that 'The email address supplied is already registered.'
If I try to login to EE perks using my NHS email, it gives an error that 'Your account has been deactivated as your registration was not completed within the allowed time frame.'

Can you kindly help resolve this issue ASAP so that I can carry on ordering the broadband package?

Re: EE Perks account deactivated

Katie_B — Sun, 29 Mar 2026 14:57:38 GMT

Hello @Drnotsostrange.

Thanks for coming here.

I have sent you a private message so we can help further.

Speak soon,

Katie

topic EE Perks account deactivated in Offers & Add-ons

EE Perks account deactivated

Re: EE Perks account deactivated