Transfer Apple One account

hiyaitsciaran — Thu, 05 Mar 2026 10:47:01 GMT

I recently created and moved to a new Apple ID as I got a MacBook Pro and wanted to have a fresh start with it. I still have an iPad with my previous Apple ID logged in.

The issue is, I'm needing to transfer my Apple One add-on to my new Apple ID but I don't know how to do it. I have tried using the digital assistant for help - no luck. I tried managing the add-ons and changing it manually - no option for that. I keep seeing "contact EE" or "contact Apple support" - which I tried doing and was redirected to EE as it's managed through my EE plan.

Any ideas?
Note: My previous iCloud account will be retired once Apple One has been transferred to the new account.. so I need this sorted asap.

Thanks for any help!

Re: Transfer Apple One account

Chris_B — Thu, 05 Mar 2026 13:12:48 GMT

@hiyaitsciaran You call EE customer support as directed.

Re: Transfer Apple One account

Ali_A — Thu, 05 Mar 2026 14:33:27 GMT

Hi @hiyaitsciaran

You can try Migrate purchases from one Apple Account to another Apple Account.

Ali

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Transfer Apple One account

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Re: Transfer Apple One account