topic Re: Add ons in Offers & Add-ons

Add ons

anomander0108 — Tue, 23 Sep 2025 11:56:44 GMT

I have Google AI Pro add on. However, I've no idea how to access this through my EE account.

For clarity, I use my sim as my main source of broadband. It is installed in a router, not a phone. I'd be looking to access this add on via my computer.

What do I need to do to link this so that I can make use of this add on? It's really not clear to me what the process is outwith using it on a phone.

Thanks

Re: Add ons

Northerner — Tue, 23 Sep 2025 12:32:35 GMT

Hi @anomander0108

Read here: https://ee.co.uk/help/mobile/manage-use/pay-monthly/extras-and-add-ons/inclusive-extras/google-one

As long as you use the associated Google account on your laptop you should be ok.

Thanks

Re: Add ons

anomander0108 — Tue, 23 Sep 2025 13:02:48 GMT

Thanks @northener , this is useful.

Cheers

Re: Add ons

Fsaudagar — Sun, 01 Mar 2026 23:57:02 GMT

I’m new in EE trying to get data can’t do it

Re: Add ons

Alex_H — Mon, 02 Mar 2026 08:49:46 GMT

Hi @Fsaudagar,

Welcome to the EE Community

What is happening when you try and purchase additional data? Are you on pay as you go or pay monthly contract?

If pay monthly have you tried all the methods on our pay monthly data add-ons help page?

Alex