topic Re: EE Perks in Offers & Add-ons

EE Perks

V77 — Fri, 26 Sep 2025 19:35:00 GMT

Can anyone help me to get EE Perks to work?
i cannot log in or obtain a reset password, checked junk and spam and nothing. Please???

Re: EE Perks

Christopher_G — Sat, 27 Sep 2025 07:27:03 GMT

Hi @V77

Welcome to the community.

Do you get an error message to say that it's deactivated? Are there any other email addresses that you may have used to register for Perk?

Chris

Re: EE Perks

V77 — Sat, 27 Sep 2025 10:45:33 GMT

Hi

Thank you for contacting me, no i do not receive a error message, just if i try to re register it says i already have a account and then if i attempt to forget password, i do not receive anything to reset my password.
>From Victor H Maynard

Re: EE Perks

Christopher_G — Sat, 27 Sep 2025 13:22:18 GMT

OK, thanks @V77

I've sent you a private message to try and help you with this. Could you take a look at your community inbox and get back to me please?

Thanks

Chris

Re: EE Perks

Rheap — Sun, 25 Jan 2026 09:28:25 GMT

Hi christopher

could I also get some help please? As I am having the same issue and have tried to gain access to no avail

Re: EE Perks

Leanne_T — Sun, 25 Jan 2026 09:51:09 GMT

Morning @Rheap

Thanks for coming to the community.

What happens when you try and log into the perk account? How long ago did you register?

Also, have you been able to generate a perk code previously?

Leanne 🙂

Re: EE Perks

Rheap — Sun, 25 Jan 2026 20:49:23 GMT

Hi leanne

I have tried to log in numerous times but get told my password is wrong. I have tried to reset it with my email but never receive the password reset link. If I try and make a new account with my work email it says it’s already registered

I have never been able to get access so have never been able to redeem a code, I believe it was last year I tried to register

Re: EE Perks

Linzi_H — Mon, 26 Jan 2026 08:29:26 GMT

Hi @Rheap

I'll send over a Private Message to grab a few more details.

Please get back to me when you can.

Linzi 😊