topic Re: Netflix on Mobile phone in Offers & Add-ons

Netflix on Mobile phone

AditiL — Sun, 18 Jan 2026 14:39:24 GMT

I have just moved from sky to EE. My netflix subscription through EE appears on my TV. How do I add it on to my mobile phone. I don't know the password or account number. My old Netflix account has just got inactive after leaving sky, on my phone to.

Re: Netflix on Mobile phone

Leanne_T — Mon, 19 Jan 2026 08:58:15 GMT

Morning @AditiL

Thanks for coming to the community.

Did you sign up on the EE TV with your existing Netflix account you had, or did you set up a new account?

Our Netflix on EE TV help page has details on what to do to get the details reset if you have forgot the log in password and email address.

Thanks.

Leanne.

Re: Netflix on Mobile phone

AditiL — Tue, 20 Jan 2026 10:24:20 GMT

It has go sorted, thanks for your reply. The email on my EE Netflix account was different/ misspelled, hence the confusion.

Re: Netflix on Mobile phone

Debbie_G — Tue, 20 Jan 2026 13:47:46 GMT

It's great to hear this has been sorted, @AditiL.

Thanks for coming back to let us know.

Debbie