https://community.ee.co.uk/t5/Offers-Add-ons/Netflix-activation/m-p/1595838#M51419 <P>Hi, I upgraded and now have Netflix premium no ads via my phone. Question is,how do use this as my old Netflix already is set up with the ads. I read that I should have had a text but didn’t? Anyone have the same problem?</P> Sat, 17 Jan 2026 01:24:38 GMT Kevin21 2026-01-17T01:24:38Z https://community.ee.co.uk/t5/Offers-Add-ons/Netflix-activation/m-p/1595838#M51419 <P>Hi, I upgraded and now have Netflix premium no ads via my phone. Question is,how do use this as my old Netflix already is set up with the ads. I read that I should have had a text but didn’t? Anyone have the same problem?</P> Sat, 17 Jan 2026 01:24:38 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Netflix-activation/m-p/1595838#M51419 Kevin21 2026-01-17T01:24:38Z https://community.ee.co.uk/t5/Offers-Add-ons/Netflix-activation/m-p/1595865#M51420 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/578450">@Kevin21</a></SPAN>&nbsp;</P> <P>Thanks for coming to the community.</P> <P>If you have the Netflix subscription active in the EE app, please try to go to <A href="https://ee.co.uk/netflix" target="_blank">ee.co.uk/netflix</A> and follow the steps to validate the subscription.</P> <P>If you see an error, please try turning WiFi off and connecting by mobile data.&nbsp;</P> <P>If that still does not activate, give our <A href="https://ee.co.uk/help/contact-ee" target="_blank">customer service guides</A> a call, and they can help to get you up and running.</P> <P>Michael</P> Sat, 17 Jan 2026 10:53:46 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Netflix-activation/m-p/1595865#M51420 Michael_D 2026-01-17T10:53:46Z