topic TNT app cancellation and refund in Offers & Add-ons

TNT app cancellation and refund

Icof74 — Sun, 11 Jan 2026 16:34:15 GMT

Hi,

I just added TNT sports as an add on to my EE contract today but immediately changed my mind and cancelled it minutes later. Can you please let me know if this can be refunded as I can't see anywhere where I can speak to someone on live chat.

Thanks

Re: TNT app cancellation and refund

Chris_B — Sun, 11 Jan 2026 20:46:38 GMT

@Icof74 Is it activated? Can you watch it ?

Re: TNT app cancellation and refund

Christopher_G — Mon, 12 Jan 2026 10:08:57 GMT

Hi @Icof74

Welcome to the community.

If you give our Customer Support team a call, they'll be able to try and remove it immediately, rather than the next billing date.

Chris

Re: TNT app cancellation and refund

Icof74 — Mon, 12 Jan 2026 10:23:14 GMT

Thanks Chris. I'll try and call him today.