topic Re: Ee perk in Offers & Add-ons

Ee perk

Wobbly1 — Tue, 30 Dec 2025 19:47:23 GMT

Hi,

I’ve logged into my NHS PERKS and it states I have 5 codes left to use. When I try to generate a code I get an error message.

Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative.

I have no idea how to resolve this. Please help.

Rach_H — Wed, 31 Dec 2025 10:48:39 GMT

Welcome to the Community!

I've just popped your through a Private Message, so we can help you get this sorted.

Rach

wonderwoman75 — Thu, 01 Jan 2026 18:51:19 GMT

I’m having exactly the same issue

Christopher_G — Fri, 02 Jan 2026 12:07:21 GMT

Welcome to the community.

I've sent you a private message to try and get you some help with this. Could you take a look at your community inbox and reply to me there please?

Thanks

Chris

Hannahj9 — Mon, 05 Jan 2026 14:39:24 GMT

Did anyone find out how to fix this, it's also happening to me but I have 5 codes remaining

Rach_H — Mon, 05 Jan 2026 15:00:36 GMT

Welcome to the Community!

I've popped you through a Private Message now, to help you get this sorted.

Rach

Lynettes21 — Tue, 13 Jan 2026 15:10:02 GMT

Good afternoon

I too am having the same issue. Help please 🤨

Michael_D — Tue, 13 Jan 2026 15:34:14 GMT

Welcome to the community.

I've sent you a private message to take some details to help with this.

Michael