topic When can I get an add to plan item? in Offers & Add-ons

When can I get an add to plan item?

Jaydev94 — Mon, 15 Dec 2025 17:50:02 GMT

Hi there. When can I get an add to plan item? If I took out my contract on the 17th November, will I be eligible by 17th Decemeber? Or is it 30 days? Or longer? Thank you for any help x

Re: When can I get an add to plan item?

Chris_B — Mon, 15 Dec 2025 18:04:06 GMT

@Jaydev94 give it till the 18th of December and you’ll be good.

Re: When can I get an add to plan item?

Rach_H — Tue, 16 Dec 2025 18:25:00 GMT

Hi @Jaydev94,

Welcome to the Community!

You can add up to 3 Add To Plan accessories within the first 17 months of your Pay Monthly plan. This is dependent on your credit score and your payment history with us, so it would be best to speak with our team, as this is account specific.

Rach