topic EE one offers in Offers & Add-ons

EE one offers

humbleRy — Tue, 02 Dec 2025 20:05:15 GMT

I have been with EE for both my broad and mobile for several years.

Just gone to upgrade my mobile after 4 years with this handset. On the app my broadband and mobile accounts were not linked. But I went through the offers and had a Google pixel 10 with basic unlimited in my basket for £32 a month.

I rang to check and they attached my broadband account so I qualify for EE One savings. Ended up going to £42 a month for the upgrade.

It really doesn't pay to be loyal does it

Re: EE one offers

humbleRy — Tue, 02 Dec 2025 20:07:49 GMT

I have been with EE for both my broad and mobile for several years.

I rang to check and they attached my broadband account so I qualify for EE One savings. Ended up going to £42 a month for the upgrade.

It really doesn't pay to be loyal does it

Re: EE one offers

Chris_B — Tue, 02 Dec 2025 20:53:09 GMT

@humbleRy Change the tariff because you get unlimited data for the phone because of having EE broadband. Why pay more when you don’t need too.

Just looking at this you probably had the device over 36 months but upon calling customer support they put the device at 24 months so you pay more each month to pay off the device over 24 months then 36 months. It’s a flex tariff (airtime and device are billed separately). and it probably wasn’t the same tariff you choose online.

Re: EE one offers

humbleRy — Sun, 14 Dec 2025 13:08:43 GMT

It was exactly the same. I can come in as a new customer with no EE broadband and get the phone and contract cheaper than I can with EE one.

Re: EE one offers

garybs29 — Sun, 14 Dec 2025 15:14:38 GMT

Had this when my mum was upgrading. Had to call & get a none EE one sim as was cheaper & not showing online. Ultimately you accepted the higher price when you had an option of saying no on the call though.

*Edit, although i now suspect this is the 24/36 months thing as tve pixel 10 is available @ £33.50 over 36 months only so don't know where the 32 came from (screenshot shows the discounted unltd plan with 24m on device)