https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-not-generating-code/m-p/1586806#M51148 <P>Hi</P><P>I have an EE perks account through NHS.&nbsp; I am trying to get a new code and it says I have 5 available but when I request one I get this message:&nbsp;&nbsp;<STRONG>Unable to Retrieve Code at this current time</STRONG><SPAN>, if the problem persists please contact your company EE Perks representative</SPAN><BR /><BR />I can see this has been posted by others but there is no solution on the posts as the response is always by private message.</P> Tue, 02 Dec 2025 15:59:20 GMT KevinO 2025-12-02T15:59:20Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-not-generating-code/m-p/1586806#M51148 <P>Hi</P><P>I have an EE perks account through NHS.&nbsp; I am trying to get a new code and it says I have 5 available but when I request one I get this message:&nbsp;&nbsp;<STRONG>Unable to Retrieve Code at this current time</STRONG><SPAN>, if the problem persists please contact your company EE Perks representative</SPAN><BR /><BR />I can see this has been posted by others but there is no solution on the posts as the response is always by private message.</P> Tue, 02 Dec 2025 15:59:20 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-not-generating-code/m-p/1586806#M51148 KevinO 2025-12-02T15:59:20Z https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-not-generating-code/m-p/1586840#M51151 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4906177">@KevinO</a></SPAN>&nbsp;<BR />&nbsp;</P> <P>I'd like to help you with this. I'll send you private message. Please <A href="https://community.ee.co.uk/t5/notes/privatenotespage" target="_blank">check your inbox</A> and get back to me when you can.</P> <P><BR />Thanks</P> <P><BR />Ali</P> Tue, 02 Dec 2025 17:40:12 GMT https://community.ee.co.uk/t5/Offers-Add-ons/EE-Perks-not-generating-code/m-p/1586840#M51151 Ali_A 2025-12-02T17:40:12Z