Re: Is this number EE?

jplevene — Fri, 28 Nov 2025 11:16:05 GMT

I've just had a call from them saying they are EE and saying I will be getting 40% off the bill.

Somehow they are sending the me the EE text message with the 6 number PIN, so you obviously have a security failure somewhere that they can do this.

Re: Re: Is this number EE?

Peter_W — Fri, 28 Nov 2025 14:31:19 GMT

Welcome to the EE Community, and thanks for bringing this to our attention!

To ensure this is reported to our security team, I'd recommend reporting the number that called to our security team on the page below:

You can also find details of the numbers our team will call from and the numbers used by our direct partners so you can be sure on whether or not a call is coming from us direct.

Peter