topic EE NHS perk won’t generate code in Offers & Add-ons

EE NHS perk won’t generate code

Teraud9 — Sat, 22 Nov 2025 08:50:27 GMT

I have logged on to my EE perk account as I am due an upgrade.
I have 5 codes left to use but it will not generate me a code.
I have spoken to EE who where going do something with my account but this has not worked.
I ring EE again and there is no specific dept to help.
what do I do now as I need to upgrade my phone

Re: EE NHS perk won’t generate code

Linzi_H — Sat, 22 Nov 2025 14:19:44 GMT

Hi @Teraud9

Welcome to the Community.

I'm sorry that our team over the phone hasn't been able to help with your Perk account. Please don't worry, as I'm confident we can get this sorted.

I'll send over a Private Message to take a few details, and I will reach out to the Perk team on your behalf.

Linzi