topic Nhs perks password in Offers & Add-ons

Nhs perks password

HJ135 — Tue, 11 Nov 2025 20:07:06 GMT

Trying to reset my password but email link is not working....I've checked my emails and junk but have not received a reset email.

Re: Nhs perks password

HJ135 — Tue, 11 Nov 2025 19:41:30 GMT

I'm having the same problem...how did you get this solved...thanks

Re: Nhs perks password

Linzi_H — Wed, 12 Nov 2025 08:55:02 GMT

Hi @HJ135

Welcome to the Community.

I'm going to send over a Private Message so I can help further.

Linzi

Re: Nhs perks password

MrsEssBee17 — Fri, 28 Nov 2025 11:08:04 GMT

Hello,

I registered for EE Perks some time ago but then ultimately didn't take out a product. However I want to now but I too am unable to log into my EE Perks account to become an EE customer (NHS employee). Spoke to tech today and they said it's my HR who have to reset my password... don't think so.

I've tried to reset the password and the email never comes.

I tried to re-register with another NHS email address (as I think I used my .net account) and, whilst the verification email came through, when I clicked on it it just took me to the log in page and then I oviously couldn't log in as I don't know the password.

The tech guy suggested registering with a new email address but I can't do that either as the system recognises my name and both work email addresses..... loosing the will to live somewhat but need to escape Lyca mobile so will persist!!

Please can anyone help?

Re: Nhs perks password

Debbie_G — Fri, 28 Nov 2025 13:33:24 GMT

Hi @MrsEssBee17.

Welcome to the community.

I'm sorry to hear you've not been able to reset your Perk account password. I've sent you a private message to help you with this.

Debbie

Re: Nhs perks password

MrsEssBee17 — Fri, 28 Nov 2025 15:07:43 GMT

Thank you, have sent you a message.