topic Arlo security camera in Offers & Add-ons

Arlo security camera

Wavtor44 — Fri, 07 Nov 2025 01:05:33 GMT

Hi so I got an add to plan of the Arlo security camera with the 2 extra outdoor cameras and the 24 months arlo service but I don’t know how I activate the service there wasn’t anything in the boxes to show or tell me how to activate it

so am wondering how I get the service as it has me on a 30 day trial right now and there wasn’t anything no code to start the service

Re: Arlo security camera

Schockwave — Fri, 07 Nov 2025 10:13:54 GMT

Hello @Wavtor44 ,

Welcome to the community,

If you actually did a search you would find how to set it up, but here is a link, although there are plenty of other links:

https://kb.arlo.com/000062755

Re: Arlo security camera

Wavtor44 — Fri, 07 Nov 2025 13:25:35 GMT

thinks for trying but this doesn’t fix my issue I have already setup the camera the issue is I didn't receive the 12 digit code to activate the service I have since spoke to EE and it's gonna take them 5 days to send me a code

Re: Arlo security camera

Schockwave — Fri, 07 Nov 2025 14:26:13 GMT

@Wavtor44 , thank you for letting me know, sorry it is going to take 5 days for them to send you a code, but glad EE were able to help, hope you get your 5 digit code ok.