https://community.ee.co.uk/t5/Offers-Add-ons/perk-code-not-working-for-upgrade/m-p/1572990#M50613 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2289425">@jamie303</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>We certainly don't want you missing out on being able to use your discount, and I can understand your frustration.</P> <P>If this is a new code you've only just generated today then it seems likely that the plan you're wanting to use it with isn't eligible. Our <A href="https://ee.co.uk/mobile/student-discount" target="_blank">discount page</A> will go through the terms and conditions for when you are able to use this.</P> <P>If you need any extra support, <A href="https://ee.co.uk/help/contact-ee" target="_blank">contact our team directly</A>, and they'll be able to discuss what eligible deals you can use the discount with.</P> <P>Rach</P> Tue, 07 Oct 2025 15:58:14 GMT Rach_H 2025-10-07T15:58:14Z https://community.ee.co.uk/t5/Offers-Add-ons/perk-code-not-working-for-upgrade/m-p/1572937#M50612 <P>I am trying to upgrade my phone and have revalidated my ee perks account and generated a perk code but it says invalid when i try to add it.</P><P>&nbsp;I noticed it says i have one active discount already but this will be for my old contract which expiring.</P><P>Any ideas would be most welcome.</P><P>Jamie</P> Tue, 07 Oct 2025 12:39:52 GMT https://community.ee.co.uk/t5/Offers-Add-ons/perk-code-not-working-for-upgrade/m-p/1572937#M50612 jamie303 2025-10-07T12:39:52Z https://community.ee.co.uk/t5/Offers-Add-ons/perk-code-not-working-for-upgrade/m-p/1572990#M50613 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2289425">@jamie303</a></SPAN></SPAN>&nbsp;</P> <P>Welcome to the Community!</P> <P>We certainly don't want you missing out on being able to use your discount, and I can understand your frustration.</P> <P>If this is a new code you've only just generated today then it seems likely that the plan you're wanting to use it with isn't eligible. Our <A href="https://ee.co.uk/mobile/student-discount" target="_blank">discount page</A> will go through the terms and conditions for when you are able to use this.</P> <P>If you need any extra support, <A href="https://ee.co.uk/help/contact-ee" target="_blank">contact our team directly</A>, and they'll be able to discuss what eligible deals you can use the discount with.</P> <P>Rach</P> Tue, 07 Oct 2025 15:58:14 GMT https://community.ee.co.uk/t5/Offers-Add-ons/perk-code-not-working-for-upgrade/m-p/1572990#M50613 Rach_H 2025-10-07T15:58:14Z