topic Re: Netflix Add On in Offers & Add-ons

Netflix Add On

DaveM1962 — Sun, 05 Oct 2025 08:48:20 GMT

I recently moved to EE and part of my monthly billing includes a Netflix Premium add on. However when I try to find this on the EE app it only allows me to choose Apple TV or Discovery Sports. How do I access the Netflix add on?

Re: Netflix Add On

Northerner — Sun, 05 Oct 2025 10:51:56 GMT

Hi @DaveM1962

Assuming this is mobile. If so read here: https://ee.co.uk/help/mobile/manage-use/pay-monthly/extras-and-add-ons/inclusive-extras/get-netflix-on-ee-mobile

Thanks

Re: Netflix Add On

garybs29 — Sun, 05 Oct 2025 11:36:01 GMT

I assume you're on a full works plan but if only getting those choices sounds lile you're on the iphone version & not the other

Re: Netflix Add On

Peter_W — Mon, 06 Oct 2025 13:15:19 GMT

Hey there @DaveM1962.

Welcome to the Community!

As @garybs29 has recommended here, it sounds like you're on the iPhone version of your plan which doesn't feature Netflix as an option, as opposed to the iPhone version that does.

It is possible to request the Android version if you're an iPhone user though, I actually have done myself, so if you reach out to our customer care team, they'll be able to take a look into this for you.

Peter