topic Re: Re: EE Perks in Offers & Add-ons

Re: EE Perks

RenoSpurs — Tue, 30 Sep 2025 07:48:13 GMT

Hi can you help me with this? I have exactly the same issue. I cannot reset my perk.ee.co.uk password. I have a valid account. I have requested a reset many times but never receive the email to reset it. Checked spam/junk etc.

Thank you.

Re: Re: EE Perks

V77 — Tue, 30 Sep 2025 08:48:32 GMT

You need to contact the EE Community Support Team, they will request for your account to be reset for you then need to re registered to get it working again.

Re: Re: EE Perks

Michael_D — Tue, 30 Sep 2025 13:49:29 GMT

Hi @RenoSpurs

Welcome to the community.

I've sent you over a private message so I can take some details from you to get this looked at.

Michael