topic Re: EE perk deactivated in Offers & Add-ons

EE perk deactivated

Julieedward — Sat, 20 Sep 2025 13:04:21 GMT

Getting this message when logging in to ee perk ‘Your account has been deactivated as your registration was not completed within the allowed time frame’

Re: EE perk deactivated

Northerner — Sun, 21 Sep 2025 04:50:55 GMT

Hi @Julieedward

You'll need to speak to EE CS on 150 about this issue.

Thanks

Re: EE perk deactivated

Alex_H — Sun, 21 Sep 2025 10:17:48 GMT

Hi @Julieedward,

Thanks for visiting the EE Community

As recommended if you call 150 one of our guides can send your details to our perk team to help fix your account. If you have any issues you can send me a PM by clicking my profile and clicking send message, and I can help to contact the perk team in regards to your account.

Alex