topic Re: Apple tv in Offers & Add-ons

Apple tv

Kath291 — Thu, 05 Jun 2025 08:25:49 GMT

I have just signed up for Apple tv was told i get 6 months free but it states only 3 months

Re: Apple tv

Alex_H — Thu, 05 Jun 2025 10:43:08 GMT

Hi @Kath291,

Welcome to the EE Community

Was the Apple TV offer via your mobile plan or Broadband and TV package?

The mobile plan does come with a 3 months free offer which is detailed on our help page. The mobile offer was previously 6 months but this expired on January 22nd and it now is a 3 months offer.

The Apple TV offer with a Broadband and TV package is 6 months and the details for how to claim it are on this help page.

Alex

Re: Apple tv

JCornborough — Fri, 19 Sep 2025 16:28:15 GMT

Hi,

I signed up for Apple TV free yesterday evening but accidently cancelled it a hour later. Can EE please reset it for me?

Regards

Jon

Re: Apple tv

Peter_W — Fri, 19 Sep 2025 17:52:34 GMT

Hey there @JCornborough.

Welcome to the Community 😊

We don't have access to accounts via these forums, so it's not something we would be able to sort from our end.

If you give our team a call though, they'll be able to bring this up and help look through all of your options.

Peter