topic Re: Xbox game pass activation code in Offers & Add-ons

Xbox game pass activation code

ScottD501 — Wed, 10 Sep 2025 15:59:08 GMT

I haven’t received an activation code for my recent purchase for the game pass ultimate

I purchased series x that comes with 24 month of game pass ultimate and also £70 re game card but I’ve only received a code and pin for the game card and not the Xbox game pass

please could I have some assistance with getting a code

Re: Xbox game pass activation code

Leanne_T — Thu, 11 Sep 2025 13:16:40 GMT

Hi there @ScottD501

Welcome to the EE Community.
Please try going to https://ee.co.uk/xbox and enter the mobile number you used when ordering or the EE number of the account you added the Xbox to, and confirm the PIN. You should see the Game Pass there with an activate button. Once activated this will be take you to Microsoft to complete the setup.
If you have any issues please try loading the page on data rather than Wi-Fi and on another browser.

If you are unable to get set up following these steps, please get in touch with our tech guides and they will be happy to help.

Leanne.

Re: Xbox game pass activation code

ScottD501 — Thu, 11 Sep 2025 13:05:02 GMT

Hi leanne

the first link doesn’t work and the tech guides don’t seem to offer me options for my query

Re: Xbox game pass activation code

Leanne_T — Thu, 11 Sep 2025 15:44:14 GMT

Hi @ScottD501

Thanks for coming back to me.

This link should work for you ee.co.uk/xbox could you try this and see if you can get set up?

If you have any problems, please select any of the options for technical support and a guide will get this looked into for you.

Leanne.

Re: Xbox game pass activation code

ScottD501 — Thu, 11 Sep 2025 15:42:00 GMT

Hi Leanne that link also doesn’t not work just gives a 404 error message

Re: Xbox game pass activation code

Leanne_T — Thu, 11 Sep 2025 15:46:57 GMT

Thanks for trying this @ScottD501

If this is not working, opening the link in a new browser should take you to the Enter EE Number page. If you get any errors, please give us a call and the team will be happy to help you get set up 🙂

Leanne.

Re: Xbox game pass activation code

ScottD501 — Thu, 11 Sep 2025 15:51:04 GMT

Thanks for the support in trying to resolve this but unfortunately this still doesn’t work I will call and speak with someone to try and fix

Re: Xbox game pass activation code

Leanne_T — Thu, 11 Sep 2025 15:53:40 GMT

I'm sorry I could not help you get this resolved @ScottD501

Please let me know how you get on after speaking to the team 🙂

Leanne.