topic Re: Unable to log into EE Perks in Offers & Add-ons

Re: Unable to log into EE Perks

Paigepetrovic — Thu, 04 Sep 2025 18:43:27 GMT

Hello,

I have changed work and got a new email address I have tried to create a new account but it won’t accept my email. Please can you help

thank you

Paige

Re: Re: Unable to log into EE Perks

Katie_B — Fri, 05 Sep 2025 07:13:28 GMT

Hello @Paigepetrovic.

Thanks for coming here.

What happens when you enter your new work email address during registration?

Is your new work part of the EE Perk Scheme?

Katie

Re: Re: Unable to log into EE Perks

Paigepetrovic — Fri, 05 Sep 2025 17:02:33 GMT

Hi,

It says the email domain is not registered with ee perks

Thanks
Paige

Sent from Outlook for iOS<>

Re: Re: Unable to log into EE Perks

Leanne_T — Sat, 06 Sep 2025 08:07:46 GMT

Hi there @Paigepetrovic

Thanks for coming back to us.

If you're getting this message when trying to register, you would need to check with your HR team to make sure the company is registered for the perk scheme. They will be able to let you know what offers are available.

Leanne.