topic Re: Perk login problem. in Offers & Add-ons

Perk login problem.

Unspeakablemen — Fri, 27 Jun 2025 09:26:50 GMT

I can't log in to Perk. The system doesn't accept my login details. So I can't get a discount code.

Re: Perk login problem.

Leanne_T — Fri, 27 Jun 2025 11:00:46 GMT

Thanks for coming to the community 🙂

Are you logging in using the same email address you registered with on the EE Perk site? This may have been a work email or personal email address.

If you're using the correct email, have you tried resetting the password?

Thanks 🙂

Leanne.

Re: Perk login problem.

Unspeakablemen — Sun, 29 Jun 2025 14:31:19 GMT

Yes I tried and I don't get a link to reset my password. I don't receive anything via email.

Re: Perk login problem.

Ali_A — Mon, 30 Jun 2025 08:14:44 GMT

@Unspeakablemen

The quickest way for you to get this resolved is to call 150 and speak to our Mobile Care team. They have access to your account and will be able to raise a webform with our perk team to reset your Perk account.

Alternatively, we can email them, but this may take longer to be processed. Just let me know.

Ali

Re: Perk login problem.

verrmyperks — Tue, 29 Jul 2025 22:33:57 GMT

Hi I am getting a similar problem.

I tried signing up for EE Perks but it says I am already signed up.

I tried w/ all my personal email addresses and my work email address to reset the password but have had no success in receiving a reset password email.

Beyond that, I cannot call 150 as I am not a current EE customer; I was signing up so I can see if there is a good deal worth buying.

Please help my log on/reset my EE perk password/ create a new account.

thanks

Re: Perk login problem.

Michael_D — Wed, 30 Jul 2025 08:30:13 GMT

Hi @verrmyperks

Welcome to the community.

I've sent you over a private message so I can take some details to help with this.

Michael