topic How to Contact EE by Email? in Offers & Add-ons

How to Contact EE by Email?

ArturB — Mon, 02 Jun 2025 15:37:05 GMT

Hi everyone,

I hope you’re doing well. I’m currently outside the UK and I want to get in touch with EE customer service, but unfortunately I can’t call them at the moment. On the EE website and app, I only see a phone number as a contact option — no email address or live chat.

I have quite a detailed enquiry, so I’d really prefer to send it by email if possible.

Does anyone know if there’s an email address I can use to contact EE directly?
Thanks so much in advance for your help!

Re: How to Contact EE by Email?

XRaySpeX — Mon, 02 Jun 2025 15:41:10 GMT

You can't! EE provide no email contact.

Do you have a roaming issue?

If you are on contract you might need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

Re: How to Contact EE by Email?

bristolian — Mon, 02 Jun 2025 19:34:38 GMT

Feel free to post your detailed query here, if it's not account-specific.