topic Re: Marketing emails in Offers & Add-ons

Marketing emails

chrisgynn — Tue, 27 May 2025 10:31:59 GMT

I would like to EE to stop sending marketing texts on my mobile (07*******) and also my wife's, Heather **** mobile (07******.) Very annoying to receive a text while driving, pull in, read it, and then find that I have no interest in the latest £500 iphone. No marketing texts on either number please! Thanks, C.

[mod edit: personal details removed from the forum]

Re: Marketing emails

Chris_B — Tue, 27 May 2025 12:32:05 GMT

@chrisgynn On that text it should say how to stop these. But you can do that by texting

"STOP" to 2040

Re: Marketing emails

Ali_A — Tue, 27 May 2025 12:40:53 GMT

Hi @chrisgynn

You can adjust your marketing preferences by visiting our Privacy Policy page for more information.

Under the heading "Your Rights" open 'How do I make a request?'
Then click on the Online Form to request the change

Alternatively, please give our Customer Service team a call who will be happy to update them for you.

Ali

Re: Marketing emails

chrisgynn — Tue, 27 May 2025 14:48:53 GMT

Chris_B Many thanks. That was very quick and helpful!