topic Inclusive Add Ons in Offers & Add-ons

Inclusive Add Ons

lifewith_steven — Wed, 07 May 2025 16:23:35 GMT

Hi,

I’ve recently changed my inclusive extra from the roaming pass to Netflix but discovered it’s not gonna work for me as my parents are an extra member and don’t want them being removed from my existing account - so can I now change my inclusive extra to Apple Music - it’s not letting me do this online?

thanks!

Re: Inclusive Add Ons

Ali_A — Thu, 08 May 2025 08:24:45 GMT

Hi @lifewith_steven

Welcome to the Community.

Usually you can only change your inclusive allowance once every 30 days. You can try select your inclusive allowance by texting PICK to 150.

Failing that you may need to call Customer Service on 150 to explain, so they can manually change it for you.

Ali

Re: Inclusive Add Ons

Chris_B — Thu, 08 May 2025 12:24:45 GMT

@lifewith_steven The Netflix subscription is for your line not your parents phones.