https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-Problems/m-p/1519332#M49075 <P>I've been trying to upgrade as I have a message saying " YOU CAN UPGRADE FOR FREE"&nbsp; I'm on a NO Frills Sim 25g Tarrif. (Old BT) I've no problem changing to a newer EE tariff with a phone. However when I pick a phone it says "&nbsp;<STRONG>it looks like there are no suitable plans available for this device right now."&nbsp;</STRONG></P><P>I've gone through pretty much every phone and it says the same thing. I've tried to add a new product and i can't do that either.</P> Mon, 24 Mar 2025 19:25:58 GMT UKVampire 2025-03-24T19:25:58Z https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-Problems/m-p/1519332#M49075 <P>I've been trying to upgrade as I have a message saying " YOU CAN UPGRADE FOR FREE"&nbsp; I'm on a NO Frills Sim 25g Tarrif. (Old BT) I've no problem changing to a newer EE tariff with a phone. However when I pick a phone it says "&nbsp;<STRONG>it looks like there are no suitable plans available for this device right now."&nbsp;</STRONG></P><P>I've gone through pretty much every phone and it says the same thing. I've tried to add a new product and i can't do that either.</P> Mon, 24 Mar 2025 19:25:58 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-Problems/m-p/1519332#M49075 UKVampire 2025-03-24T19:25:58Z https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-Problems/m-p/1519360#M49076 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2953823">@UKVampire</a>&nbsp;</P> <P>You'll need to speak to EE CS on 150 as it maybe you don't meet the requirements to upgrade.</P> <P>Thanks&nbsp;</P> Mon, 24 Mar 2025 20:52:08 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Upgrade-Problems/m-p/1519360#M49076 Northerner 2025-03-24T20:52:08Z