https://community.ee.co.uk/t5/Offers-Add-ons/Sim-only-upgrade/m-p/1518966#M49068 <P><STRONG>If you added a new SIM</STRONG> on to your account, you now will have 2 SIMs you will have to pay for.</P><P>You should have went through the <STRONG>Upgrade</STRONG> process on the same SIM and selected one of the offers there.</P><P>If you were getting a cheaper price adding it to your account, this is because of a Multi-line discount for having multiple SIMs on the same account.</P><P>You would need to call Customer Services on 150 if this is what has happened and is not what you meant to do.</P> Sun, 23 Mar 2025 14:38:54 GMT Matt_124 2025-03-23T14:38:54Z https://community.ee.co.uk/t5/Offers-Add-ons/Sim-only-upgrade/m-p/1518934#M49067 <P>I upgraded my sim only contract to the 80gb but I then decided that I wanted to go to the unlimited option of the sim only contract but I just added it on to my up grade account how do I make sure that I get the sim deal I want?</P> Sun, 23 Mar 2025 12:39:31 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Sim-only-upgrade/m-p/1518934#M49067 Michelleb66 2025-03-23T12:39:31Z https://community.ee.co.uk/t5/Offers-Add-ons/Sim-only-upgrade/m-p/1518966#M49068 <P><STRONG>If you added a new SIM</STRONG> on to your account, you now will have 2 SIMs you will have to pay for.</P><P>You should have went through the <STRONG>Upgrade</STRONG> process on the same SIM and selected one of the offers there.</P><P>If you were getting a cheaper price adding it to your account, this is because of a Multi-line discount for having multiple SIMs on the same account.</P><P>You would need to call Customer Services on 150 if this is what has happened and is not what you meant to do.</P> Sun, 23 Mar 2025 14:38:54 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Sim-only-upgrade/m-p/1518966#M49068 Matt_124 2025-03-23T14:38:54Z