topic Re: Inclusive Extra - TNT Sports in Offers & Add-ons

Inclusive Extra - TNT Sports

Kingarthur64 — Tue, 25 Feb 2025 16:52:26 GMT

Hi, I'm getting conflicting info re. Inclusive Extras on my account. I am on an old 'All Rounder' sim only plan which at the time I took it out included 1 x Inclusive Extra which I have had as 'TNT Sports' ever since. Can someone confirm that this option will remain on my account/plan all the while I keep the plan going, as I noticed it is only the top tier of sim only plans that have access to TNT Sports now since August last year. I am still in contract and wondering what if anything will happen when my contract expires. I'm hoping that I can keep TNMT on my a/c. Thanks

Re: Inclusive Extra - TNT Sports

Northerner — Tue, 25 Feb 2025 17:44:45 GMT

Hi @Kingarthur64

You'll need to speak to EE CS on 150 to check if your offer ends when your contract ends.

Thanks

Re: Inclusive Extra - TNT Sports

Leanne_T — Wed, 26 Feb 2025 08:27:07 GMT

Morning @Kingarthur64

Thanks for coming to the community.

Does the Inclusive Extra have an end date showing in your EE account?

Thanks 🙂

Leanne.

Re: Inclusive Extra - TNT Sports

Kingarthur64 — Wed, 26 Feb 2025 08:31:03 GMT

Hi Leanne, I not that I can see. I still have about 4 months left of my contract /minimum term so expecting it to continue until at least then. It just seems no one can answer whether I will keep it beyond the minimum term date. I am also getting a 30% pay monthly discount showing without an end date on my bill but again not sure if this will continue beyond my min term.
Thanks

Re: Inclusive Extra - TNT Sports

Leanne_T — Wed, 26 Feb 2025 12:40:24 GMT

Hi there @Kingarthur64

Thanks for coming back to me.

The plan and TNT Sports should stay the same for you if this has no end date showing.

For the discount, is this a friends and family discount?

If you would like to double check everything will continue, our mobile guides can access the account and give you the answers you need 🙂

Leanne.