topic Re: Apple One still active after leaving EE in Offers & Add-ons

Apple One still active after leaving EE

Yur1m — Sat, 22 Feb 2025 10:14:08 GMT

As the title suggests, I left EE a couple of months ago, but Apple One is still active. How do I deactivate this?

Leanne_T — Sat, 22 Feb 2025 12:29:09 GMT

Hi there @Yur1m

Thanks for coming here 🙂

If you go your Apple device's Settings > Subscriptions > Apple One, do you have the option to cancel this?

Thanks.

Leanne.

Yur1m — Mon, 24 Feb 2025 12:00:19 GMT

Hi Leanne, no 🙂

Christopher_G — Mon, 24 Feb 2025 14:33:45 GMT

Did you have Apple One as part of your plan or as an inclusive extra? If so, when you leave EE, it should be automatically cancelled.

It may be worth having a chat with our Customer Support team to see if they can check everything from our side for you.

Chris