topic Re: NHS Perks in Offers & Add-ons

NHS Perks

Gemrye84 — Mon, 06 Jan 2025 15:39:20 GMT

Hi. I am having problems logging into my EE perks profile to generate a code. I clicked forgotten password and changed the password via the link. This changes my EE account password not the perks account password. Can anyone help please?

Re: NHS Perks

Gemrye84 — Mon, 06 Jan 2025 15:33:15 GMT

I am also having the same issue with logging in. I receive a password reset email but it changes it on my EE account not the Perks account.

Re: NHS Perks

Leanne_T — Mon, 06 Jan 2025 17:43:13 GMT

Hi there @Gemrye84

Thanks for coming to the community.

Are you logging in on the Login | EE page to access the perk account? If you have requested a password reset, did you use the same email address you registered for a perk account and not the EE account email address, if this is different?

Thanks 🙂

Leanne.