upgrade from SIM only and it won't accept my EE perk code

THETIGERTAILOR — Fri, 27 Dec 2024 11:05:01 GMT

I have just upgraded one phone on our account and it wouldn't accept my EE perk code. The upgrade offer was discounted already but not as much as my 20%NHS perk offer, so would rather have used that, but no way to do that in your account as it gives you the upgrade offer only

Now am trying to upgrade from a SIM only on our account to a phone +full works that isn't discounted and it is not accepting it either.

Very frustrating and am going around in circles and have generated a few EE perk codes now which will expire before use!!

Re: upgrade from SIM only and it won't accept my EE perk code

Debbie_G — Fri, 27 Dec 2024 14:55:54 GMT

Hi @THETIGERTAILOR.

Welcome to the community.

What happens when you try to use the code?

Are you given any error messages?

Debbie

topic upgrade from SIM only and it won't accept my EE perk code in Offers & Add-ons

upgrade from SIM only and it won't accept my EE perk code

Re: upgrade from SIM only and it won't accept my EE perk code