topic Re: Trying to activate my discovery plus in Offers & Add-ons

Trying to activate my discovery plus

Ianreeves — Thu, 26 Dec 2024 08:53:39 GMT

I’ve been trying for 2 months now to activate my discovery plus through the link EE Send , but when I get so far it just says there’s ‘technical issues try again later ‘ . Anyone help ??

Re: Trying to activate my discovery plus

Linzi_H — Thu, 26 Dec 2024 14:06:12 GMT

Hi @Ianreeves

I'm disappointed to hear you've been having some issues trying to activate this.

Can I just check, are you heading to our discovery+ on EE | What is discovery+? | EE page and then clicking "Activate discovery+ now"?

Linzi

Re: Trying to activate my discovery plus

eeuser169 — Fri, 27 Dec 2024 11:36:10 GMT

Same issue for me and customer service hasn't helped at all

Re: Trying to activate my discovery plus

Ianreeves — Sat, 28 Dec 2024 21:25:21 GMT

I went through the link that EE sent me to activate my account . It sends me a code to my phone which I then enter but then the site just says currently unavailable try again later

Re: Trying to activate my discovery plus

Ali_A — Sun, 29 Dec 2024 09:29:33 GMT

@Ianreeves Can you try the link again but while connected through mobile data rather than WIFI?

You may need to clear your browser cookies and cache first before doing this.

Ali