topic How do I activate Xbox game pass? in Offers & Add-ons

How do I activate Xbox game pass?

Gumpmystump — Mon, 04 Nov 2024 14:48:35 GMT

The link EE sent to me is,

Hi from EE. Thanks for adding Xbox Game Pass Ultimate as an Inclusive Extra. Please visit€e.co.uk/xboxto activate it.

Before anyone responds, Read exactly what’s posted, TWICE and notice the € in the message. If i copy and paste the link and change the € to ‘e’, this doesn’t work either.

I googled the issue first and noticed multiple postings of this problem, but the responses from staff or people trying to be helpful, couldn’t comprehend EE being at fault.

Please post the correct Link, so I can activate the Pass correctly moving forward, Any other responses are a waste of everyone’s time.

Re: How do I activate Xbox game pass?

Christopher_G — Mon, 04 Nov 2024 17:33:58 GMT

Hi @Gumpmystump

Welcome to the community.

What happens when you follow the link, or go to https://ee.co.uk/xbox ? Does it take you to a validation page?

Chris

Re: How do I activate Xbox game pass?

Gumpmystump — Mon, 04 Nov 2024 20:13:47 GMT

When I use that link you have provided, it asks me to log in with my 2FA, after which says,

‘We are experiencing technical problems right now, please try again later.’ I tried again, after a couple of hours and receive the same message.

4th November 2024.

First attempt: 14:21

Second attempt: 20:09

Again, I am only requesting the correct Link required to link my EE ‘perk’ to my XBL account moving forward, that actually works…

Additional notes for anyone else in this exact situation, if you attempt to log in via these links provided, your 2FA is put on a timeout.

Re: How do I activate Xbox game pass?

JK55rfc — Tue, 05 Nov 2024 00:27:09 GMT

Also having this problem

Re: How do I activate Xbox game pass?

Linzi_H — Tue, 05 Nov 2024 09:06:11 GMT

Hi @Gumpmystump

Have you tried activating this using mobile data only, rather than a WiFi connection?

Linzi

Re: How do I activate Xbox game pass?

Linzi_H — Tue, 05 Nov 2024 09:06:46 GMT

Hi @JK55rfc

Can you also follow the suggested steps within this thread and let me know if that helps?

Linzi

Re: How do I activate Xbox game pass?

Testard91 — Tue, 05 Nov 2024 10:57:02 GMT

Hi Linzi_H,

I have tried on mobile data and I'm still getting the technical difficulties error as well.

Adam

Re: How do I activate Xbox game pass?

Linzi_H — Tue, 05 Nov 2024 11:05:43 GMT

Thanks for letting me know @Testard91

Have you been able to try and sign up using a different device or web browser?

If so, are you seeing the same error?

Linzi

Re: How do I activate Xbox game pass?

Linzi_H — Tue, 05 Nov 2024 11:26:24 GMT

I have sent you each a private message to grab a few details @Gumpmystump @JK55rfc @Testard91

Linzi 😊

Re: How do I activate Xbox game pass?

Gumpmystump — Thu, 07 Nov 2024 05:18:32 GMT

Hey,

To anyone struggling for the correct link, this is what you’ll be needing.

https://ee.co.uk/activation-portal?fa=activate

Some advice: log out of your EE, and Outlook and Xbox account on your phone when trying to link the Free XBLU subscription.

You’re welcome!

Re: How do I activate Xbox game pass?

Sham2323 — Mon, 11 Nov 2024 22:59:31 GMT

Thanks, your link helped!

Find it funny that it's easier to get assistance from fellow EE users rather than any of the community support, who for some reason give us the run around. Instantly switch off the moment they say stuff like "have you tried clearing your cache?"

Re: How do I activate Xbox game pass?

WillD2 — Sat, 30 Nov 2024 08:34:50 GMT

This link works for me, but only on a laptop. The link sent via text doesn't work at all.

Re: How do I activate Xbox game pass?

Peter_W — Mon, 02 Dec 2024 15:46:31 GMT

Hey there @WillD2, I'm glad to hear that you managed to get that sorted out via your laptop.

What browser was it you were trying to do this in with your phone?
I definitely want to make sure we feed this back.
Peter

Re: How do I activate Xbox game pass?

WillD2 — Mon, 02 Dec 2024 18:18:57 GMT

Safari on an iPhone. Safari seems to struggle with lots of sites recently - assuming they’ve been doing dev updates or something.
In terms of the text I received, the url was broken on mine too with a Euro sign.
When I click the link, it obviously doesn’t work as it’s “e.co.uk” instead of EE, but when I manually enter the URL it loads the ‘page not found’ on the EE website.

Re: How do I activate Xbox game pass?

TheEqualizer_07 — Mon, 02 Dec 2024 18:51:04 GMT

If having the same issue, it is saying my game pass is active on my xbox and Microsoft account but not working at all.

I haven't been sent a link to activate when I upgraded.

Could anyone help with this??

Re: How do I activate Xbox game pass?

TheEqualizer_07 — Mon, 02 Dec 2024 19:13:37 GMT

I've managed to activate it using one of the links above. Why does it say its 1 month subscription? I thought it was for the duration of my contract?

Re: How do I activate Xbox game pass?

Katie_B — Tue, 03 Dec 2024 11:06:40 GMT

Hi @TheEqualizer_07.

Thanks for getting back to us.

The pass will continue to roll each month.

Katie 🙂

Re: How do I activate Xbox game pass?

GStyles1972 — Fri, 20 Dec 2024 08:04:51 GMT

The text message being sent to customers is still totally wrong for game pass activation!!! It's not even a proper URL! Please correct it 👍

Re: How do I activate Xbox game pass?

Peter_W — Fri, 20 Dec 2024 11:13:24 GMT

Good morning @GStyles1972, thanks for flagging this.

How exactly is the URL formatted when this came through for you, and did you add the chargeable version or the inclusive extra?
Peter

Re: How do I activate Xbox game pass?

GStyles1972 — Fri, 20 Dec 2024 11:30:13 GMT

Same as the original post advised! Please visit€e.co.uk/xboxto activate it. I used the activate URL someone else advised in this thread and that works fine. It's a plan inclusive add on 👍