topic Re: How do I access XBOX Game Pass that came with the console? in Offers & Add-ons

How do I access XBOX Game Pass that came with the console?

AlanWakeTheBake — Sat, 02 Nov 2024 10:06:51 GMT

Hey, I am having such a hard time with EE right now. Grateful if anyone can help.

I bought an xbox with 24 months of game pass through EE, how do I access the game pass?

Thanks

Re: How do I access XBOX Game Pass that came with the console?

Northerner — Sat, 02 Nov 2024 11:52:46 GMT

Hi @AlanWakeTheBake

Did you receive a text?

Thanks

Re: How do I access XBOX Game Pass that came with the console?

AlanWakeTheBake — Sat, 02 Nov 2024 13:31:40 GMT

No I didn't

Re: How do I access XBOX Game Pass that came with the console?

Leanne_T — Sat, 02 Nov 2024 15:30:52 GMT

Hi there @AlanWakeTheBake

Thanks for coming to the community 🙂

How long ago did you receive the Xbox?

Do you have the Game Pass add-on showing in your EE account?

Leanne 🙂

Re: How do I access XBOX Game Pass that came with the console?

AlanWakeTheBake — Sat, 02 Nov 2024 23:34:10 GMT

I received it around 2 weeks ago. I do not have game pass showing on my account.

Re: How do I access XBOX Game Pass that came with the console?

Michael_D — Sun, 03 Nov 2024 09:25:40 GMT

Thanks @AlanWakeTheBake

Did you purchase the Xbox on Add to Plan where it is being charged to your mobile bill?

If you did can you try to register online by entering your mobile number. It is best to do this when connected to the mobile network, rather than on WiFi.

Let me know how you get on.

Michael